Order Specialist

Job Description

Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers’ needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.Check out our many videos to learn more! VMI Specialist troubleshoots operational issues, developing processes, and coordinating training for end-users. Responsibilities include managing performance through reporting, assisting with VMI start-ups, sourcing products, providing technical support, and managing inventory and warehouse operations. The position also requires monitoring supplier performance, completing reports, participating in process improvement teams, and visiting DXP sites to improve efficiencies, along with other duties as assigned.Responsibilities of the VMI Specialist include, but are not limited to:* Servicing internal customers by troubleshooting operational and system issues* Developing, documenting, and implementing processes* Coordinating and executing training sessions for end-users in either web-based, one-on-one, or class settings* Managing and measuring operational performance through reporting and communicating with end-users* Special projects that may include working in a team environment to efficiently start-up a new VMI’s* Sourcing product* Provide technical assistance* Inventory management – setting reorder points and reorder quantities* Warehouse management* Maintenance of items in inventory management system* Monitor quality and delivery performance of suppliers.* Complete and monitor reports including inventory, procurement, and supplier performance metrics.* Participate in Special Projects as directed, to include process improvement teams* Visiting DXP sites to analyze and improve operational efficiencies* Other duties as assigned by managerQualifications of the VMI Specialist include, but are not limited to:* 5 year’s experience in industrial distribution* Working knowledge of Microsoft Office* Excellent customer service skills* Ability to multitask and meet deadlines with a sense of urgency and accuracy* Team player mentality* Great interpersonal and motivational skills* Ideal candidates will have experience with at least one of DXP’s product lines* High level of customer service skillsAdditional Information:* Physical Demand: Lifting up to 50lbs* Working Conditions: Office and field environments* Training/Certifications: N/A* Shift Time/Overtime: Days with OT as needed* Travel: 25%-50%* Education: HS Diploma or GED* Location: USA:TX:HoustonDXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week, including: medical, dental, vision, flexible spending account, paid holidays, life and disability insurance, and additional supplemental benefits. All employees are eligible to participate in the 401(k) plan.Salary is commensurate with experience. Except where prohibited by state law, all offers of employment are contingent upon successfully passing a drug test. DXP is an equal opportunity employer and participates in E-Verify. EOE/M/F/D/V.#zrct #LI-CT1