Security & Fire Equipment Service Technician

Job Description

Johnson Controls, a global leader in thermal management, mission‑critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry‑leading field organization, we elevate customer performance, turn goals into real‑world results and help move society forward.What We Offer Competitive Starting PayPaid TrainingGlobal Advancement OpportunitiesCompany Vehicle (as applicable)Referral BonusesComprehensive Benefits Medical/Dental/Vision insuranceHealth Savings Account (HSA)Life Insurance401(k) savings plan with company matchShort‑Term and Long‑Term DisabilityEmployee Assistance ProgramWellness ProgramAnd More!What You Will Do Perform service and new installation commissioning activities on fire alarm, access control, CCTV, intrusion alarm and intercom systems.How You Will Do It Supervise and inspect the installation of equipment to meet customer expectations and manufacturer specifications. Field coordination and communication, system programming, commissioning, AHJ testing and training on new system installationsEvaluate and diagnose equipment that requires servicing as well as troubleshooting potential field wiring problemsProvide specific solutions and recommendations to customers on the most efficient and cost‑effective method in restoring a specific system back to normal conditionManage assigned Electronic Systems service calls in regard to field labor hours estimatedCustomer satisfaction through coordination, response to customer requests and problems and clear communication skillsPrepare reports on daily activitiesMay be required to work overtimeRead and understand complicated blueprints, diagrams, schematics, submittals, software/system programs, and operation/product manualsRequired to lift and or carry equipment and tools, which may be over forty (40) pounds. Working environment may involve climbing ladders and scaffoldings with equipment, upwards to forty (40) feet. Capable of working in cramped workspaces such as ducts, crawl spaces, above ceilings, etc.Must adhere to all OSHA and JCI safety policies and proceduresComplete mileage and monthly vehicle reports in a timely mannerWhat We Look For 2-5 years of experience with installation and service of fire alarm, access control, CCTV, intrusion and intercom systemsDemonstrate working knowledge of electricity and electronics in addition, demonstrate an aptitude for troubleshooting systems and performing necessary repairsSecurity experience with P2000 or C‑Cure 9000 required.Ability to effectively work independentlyDemonstrate a high level of customer serviceBe able to carry and move equipment/tools weighing up to 40 poundsMinimum high school/trade school graduate, military, or two‑year Associate degree in a technical field involving electronics or computersWorking knowledge of personal computers (Windows 2000, XP, Windows 7) and Microsoft’s suite of Office softwareWorking knowledge of IT network systemsAbility to use hand and power tools and test equipment such as multi‑meters, oscilloscopes, digital analyzers, battery analyzers, frequency meters, decibel meters and communication devices as requiredExcellent verbal and written communication skillsAbility to read and understand complex building architectural, mechanical and electrical documents, as well as project plans, specifications, schedules and equipment installation/operation/troubleshooting manual.CCURE 9000, NICET, and DCJS certification required.HIRING HOURLY RANGE: $28.70 – 39.47 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply.#J-18808-Ljbffr