Customer Service Representative - College Savings
Days/Hours: Monday - Friday (11:00-8:00)
Salary: $17 per hour
Summary: Positioned in a call center environment, provide inbound service to multiple prepaid and investment customers and process transactions as needed.
What you will do:
- Answer incoming phone and email inquiries from customers.
- Process account maintenance and financial transactions.
- Assist potential customers with enrollment inquiries.
- Understand and explain complex rules and regulations of each plan to customer(s).
- Research and respond to financial inquiries for customers, managers, and client Success Team members.
- Other Duties as assigned.
